TRIUMF Office Services

Welcome to the Office Services web site. Here you will find answers to your most common Office Services questions.



Office Services Contact Information


Job Titles

Locals

Location

Hours

Jill Seeley

Jill Seeley

Visitor & Reception Service Coordinator

ext. 0

At reception

8:30 AM to 4:30 PM
Monday through Friday

Niki Martin

Niki Martin

Office Services Assistant

ext. 7475

Located in the general accounting area in the Main Office Building Room 22 on the First Floor

8:30 AM to 4:30 PM
Monday through Friday


Telephones, Long Distance & Voice Mail

For all telephone inquires or requests please submit a request through the Request Tracker Helpdesk.

(You will need to enter your email id and password.)

For information on telephones please visit the Telephones website.

General Use Photocopiers

Copiers are located in the following areas:

  • Main Office Building Mail Room (colour- XEROX 02 & b&w - XEROX 03)

  • Main Office Building Second Floor in Room 101 near the Auditorium (b&w - XEROX 01)

  • ISAC II Building Ground Floor in Room 128 (b&w)

The copiers in the mail room are able to scan & e-mail PDF and TIFF documents to your email account in addition to making copies.

While Xerox02 is able to scan and make copies in colour, Xerox03 is a speedier and more cost-effective machine.

Please use Xerox03 (on the left hand side when you enter the mail room) whenever possible.

For instructions on how to use the “secure print” feature on XEROX 01, 02 and 03 please visit this website.

For copier questions or concerns, please contact the Office Services Assistant at ext. 7475.

Fax Services

TRIUMF's main fax is located on the ground floor of the Main Office Building, in the mailroom. Instructions for the fax machine are located above the fax machine. Neither “9” nor a long distance code are required for any outgoing faxes. Faxes received at TRIUMF are kept at the main fax until Office Services distributes them to the mailboxes; which is done throughout the day. In case of an urgent item, you may wish to visit the fax machine to find it yourself.

The main fax number is 604-222-1074.

Mail Services

Outgoing Canadian and international mail goes via Canada Post, and may be placed in the box labelled CANADA POST and INTERNATIONAL in the mail room.

Mail is picked up between 9 AM and noon Monday through Friday.

Outgoing mail to the United States travels via Spring Mail Services, and may be placed in the box labelled USA MAIL in the mailroom. Mail is picked up between 2 and 3 PM Monday through Friday. Spring Mail is a more cost-effective alternative for mail going to the USA and its speed is comparable to Canada Post.

Outgoing mail to UBC, UVic or SFU is sent via Campus & Intercampus Mail Systems, and may be placed in the box labelled CAMPUS MAIL in the mailroom.

Personal mail must be paid for at one's own expense. Please see the Office Services Assistant to arrange payment.

Incoming mail arrives daily between 10 AM and noon, and is distributed as soon as Office Services is able.

For mail questions please call the Office Services Assistant at ext. 7475.

TRIUMF Tours

May 1st - August 31st

Weekdays at 11:00 AM & 2:00 PM

September 1st - April 30th

Wednesdays & Fridays at 1:00 PM

Tours take 1 to 1.5 hours. Please arrive at reception 5 minutes prior to tour time. Tours are not recommended for children under 14. Parts of the tour route may be difficult for pregnant or handicapped persons. Student or other groups of 10 or more may tour TRIUMF by appointment by calling the tour office at 604-222-7355. In some cases tour groups of other languages may be accommodated.

For more tour information please click here.

Taxicabs

Please use any of the following numbers to order a taxicab to TRIUMF:


Yellow Cab

604-681-1111

Vancouver Taxi

604-871-1111

Black Top & Checker Cabs

604-731-1111


OR click here for more information

Our address is 4004 Wesbrook Mall, Vancouver.

Alternately, our receptionist will gladly order you a taxi given adequate notice. Dial “0” to speak with our receptionist.

Couriers

TRIUMF typically uses UBC Bike Couriers for campus items, VanCity couriers for local items, DHL for national & international items, and FedEx for special high-priority items. Please bring your item to reception to arrange courier pick-up. The cut-off for DHL is 4 PM, and for FedEx is 2:30 PM.

Other Office Services

  • Shredder: TRIUMF's shredder is located in the mailroom. Please find the Office Services Assistant for any questions.

  • Laminator: Office Services has a cold laminator for use at a cost of $1 per page, to be paid by the using department. Please contact the Office Services Assistant for location and usage instructions.

  • Binding Machines: TRIUMF has two binding machines in the Accounting area. Please contact the Office Services Assistant for an appointment to learn each machine. Binding supplies must be purchased from Stores. There are limited supplies by the machines themselves.

  • Paper Orders: To special order paper, please contact the Office Services Assistant at ext. 7475.

  • Office Assistance: In some instances Office Services staff may assist you in completing copy jobs, assemble documents or prepare mailings. To arrange office assistance, please contact the Office Services Assistant at ext. 7475 to determine availability.

  • Other helpful information: please see the attached pdf here.